TERMS – Designbrickan.se

HOLIDAY INFORMATION

Important information!
The design tray has limited production and shipping during the holidays.

Order by July 2 to have your shipment sent before the holidays.
Orders placed after July 2 will start to be sent out in week 32 from us.
Thank you for your understanding and please contact us if you have any questions.

Have a nice summer! The Design Tray team.

CONDITIONS OF PURCHASE

Shopping at Designbrickan is safe and easy.

Shipping cost: 89,- within Sweden

The manufacturing time is: 4 – 5 working days and after that the shipping through PostNord is added.

When you place an order with us, you agree to our terms and conditions. Please read these before confirming your purchase. By accepting our purchase conditions, you also accept our privacy policy. This page uses cookies. By continuing to use Designbrickan.se, you agree to our use of cookies in accordance with our policy.

If you are under 18, you must have a parent’s permission to shop with us.

We reserve the right to cancel a purchase if fraud is suspected. All frauds are reported to the police.

PAYMENT AND SECURITY

Klarna is our payment provider, offering payment by card, online payment, invoice and partial payment. At checkout you will find more information in the form of Klarna’s own terms and conditions. You accept the terms and conditions by completing your purchase. In case of late payment, Klarna will deal with this by charging a reminder fee, interest and possible collection costs. For questions about payment, please contact Klarna.

All payment methods are free of charge. If you choose Invoice, it will be sent to the email address you provided when ordering. An order confirmation will also be sent to your email address when your purchase is completed.

We use SSL (Secure Socket Layer) which means that all orders are encrypted. For card purchases, your card details are treated securely and confidentially.

By clicking on “Complete purchase”, you accept that the purchase implies a responsibility to pay.

DELIVERY, TRANSPORTATION AND UNCLAIMED PARCELS

Normal delivery time is 2-3 business days within Sweden (not Åland). For delivery to countries other than Sweden, please contact our customer service by email.

We reserve ourselves for any delays caused by the supplier and Postnord and for any longer delivery times during holidays and campaigns.

Your parcel will be sent directly to an agent unless you choose the additional option of home delivery. You have 14 days to collect it.

If you do not collect your package within this time, it will be returned to us as ‘unclaimed’. We do not refund unclaimed products as they are not covered by the right of withdrawal. If you do not contact us within 1 month, we will discard your product.

EATING RIGHT

The right of withdrawal does not apply to products with a personalized design.

DAMAGED PACKAGING

If you discover that your parcel is damaged, you should report this directly at the point of collection. This should be done by filing a complaint with the carrier. Then contact us by e-mail and please indicate your order number and that it concerns transport damage in the subject line.

MAJOR FORCE

In case of circumstances beyond our control, so-called Force Majeure, e.g., but not limited to, natural disaster, power failure, labor conflict, Designbrickan is exempt from liability to the customer.

PRICES

All prices on Designbrickan are in Swedish kronor (SEK) including 25% VAT.

These are the prices at the time of ordering. We reserve the right to make obvious errors.

DESIGN YOURSELF – INFORMATION

In our Design yourself tool, you can put your design on many of our products. Your design will be printed on the product. Visualized images are an approximate preview of the finished product. Colors can be perceived differently between different monitors. Misleading color on the finished product is therefore not accepted as a reason for complaint.

We reserve the right to refuse production with designs that contain offensive content.

The right of withdrawal does not apply to products of your own design. If you see that your design does not match the order confirmation or you regret your order, please contact our customer service directly.

COPYRIGHT

Designbrickan disclaims all liability for any infringement of design protection and copyright. It is the client’s responsibility to ensure that they have the right to use the material submitted to the Designbrick. This condition of purchase releases Designbrickan from all costs incurred by Designbrickan in connection with any dispute.

MODIFY AND CANCEL THE ORDER

Changing or canceling an order is possible if our customer service has time to stop the order before production. It is therefore important that you contact our customer service as soon as possible.

COMPLAINTS

The products must be free of defects on delivery. If you have received a defective product or if you suspect that you have received an incorrect product, please contact us at info@designbrickan.se. Please also send a picture of the reason for the complaint. Visualized images are an approximate preview of the finished product. Colors can be perceived differently between different monitors. Misleading color on the finished product is therefore not accepted as a reason for complaint. We care about our customers and therefore want to agree on a solution that suits both parties. In the event of a dispute, we follow the recommendations of the General Complaints Board (ARN).

PERSONAL DATA AND COOKIES POLICY

We comply with the General Data Protection Regulation (GDPR) which regulates the handling of personal data. This page uses cookies. By continuing to use this website, you agree to the use of cookies in accordance with our cookies policy. Our Cookie and Privacy Policy describes how we process personal data information and the purposes for which we do so. By accepting these purchase conditions, you also accept our privacy policy.

When you shop with us, you will have the opportunity to receive our newsletter. This includes recommendations for new products, promotions or other news about the Designbrick and our products. You can unsubscribe from the newsletter at any time by clicking on the “Unsubscribe” link at the bottom of each newsletter.